When we decided to put a pool in our irregular and large backyard, we knew that we would need someone with a vision. My husband and I researched pool companies in our area, read the horror stories of bankrupt companies and got estimates from those we found reputable. Ken came out and clearly stood out from the rest of the pool companies we had visited. He designed a pool that fit our space beautifully, his wife, Marianne, brought it to life with a landscape design that we could easily visualize and they made it a reality right in our backyard! Every step was overseen well and any problem that arose was quickly resolved by a great staff. Scott was excellent to work with and if he didn’t have an answer himself, quickly found one. We made the right choice with Ken and Pools by Design!
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We are so sorry that you have not had the best possible experience with Pools by Design. We take pride in providing the highest level of service to our clients and are constantly looking for more ways to improve the quality of our service and overall experience.